About Our Client

Founded in 2001, our client is a U.S.-based company specializing in customs clearance for imports. Our client operates as a business partner, offering client-focused, results-driven services with a strong emphasis on compliance, innovation, and cost efficiency. With deep expertise in U.S. and Mexican customs regulations, our client facilitates clearance for various shipment types, including truck, rail, air, and ocean. Although small in size, our client operates with the capabilities, professionalism, and resources of a much larger company. Their clientele spans both the U.S. and Mexico, with a particular focus on shipments sourced worldwide and those coming through the southern U.S. border.

Our client prides itself on long-standing business relationships, excellent client retention, and a commitment to providing personalized service. They maintain long-term client relationships by leveraging their skilled team, advanced IT tools, and commitment to continuous improvement.

If you're looking for an opportunity to be part of a growing, dynamic company with global scope, this might be the perfect fit for you!

About the Role

Job Title: Sales Executive - Customs Brokerage

Location: Mexico (Remote or Office) - In or Near a Metropolitan Area such as Monterrey, Mexico City, Guadalajara, Queretaro, Baja California

Reports To: Owner

Position Type: Full-Time, Monday to Friday

Position Overview:

This is a new position created as the owner transitions away from a direct business development role. We are looking for a highly motivated, experienced Sales Executive who will be responsible for driving new business, particularly focusing on clients involved in cross-border trade between the U.S. and Mexico. The successful candidate will be responsible for identifying and pursuing new business opportunities, fostering client relationships, and achieving sales targets.

Key Responsibilities:

• Develop and execute a comprehensive sales strategy to acquire new customs brokerage clients, focusing on industries involved in frequent cross-border trade between the U.S. and Mexico.
• Identify, qualify, and nurture potential clients, moving prospects through the sales cycle from initial contact to close.
• Maintain and update a pipeline of prospective clients, regularly tracking sales activities, opportunities, and progress.
• Provide accurate sales forecasts and reports to the owner, ensuring consistent focus on high-potential opportunities.
• Build and maintain strong client relationships by offering tailored solutions to meet their customs brokerage needs, providing excellent customer service and ensuring satisfaction throughout the customs process.
• Collaborate with internal teams to ensure smooth and efficient customs clearance operations.
• Stay informed of industry trends and regulatory changes to provide clients with up-to-date information and solutions.

Qualifications:

• 5+ years of sales experience within the customs brokerage industry or a related sector such as freight forwarding, logistics, or transportation.
• Proven ability to craft and present sales proposals, negotiate contracts and close deals. 
• Strong understanding of U.S. customs regulations and experience working with cross-border trade, particularly between the U.S. and Mexico.
• Bilingual in English and Spanish for outreach to potential clients in both the USA and Mexico.  
• Bachelor's Degree or equivalent

What We Offer:

• Competitive salary (to be discussed during the interview process) along with performance based bonus opportunities.
• Supportive team environment with a focus on excellence and professionalism.
• Ability to work remotely and paid time off.

About the Candidate:

The ideal candidate will possess:

• Excellent listening, communication, and presentation skills to understand customer needs and offer tailored solutions.
• Ability to work independently with strong organizational and time management abilities to manage multiple accounts and meet deadlines.
• Initiative in driving their own success and extremely comfortable in setting and achieving sales goals independently
• Ability to identify decision-makers and establish relationships with key stakeholders in client organizations.
• Self-confidence to negotiate and win new business in a highly competitive, price-sensitive market.
• Professional, results oriented focus, motivated by compensation and performance-driven growth, rather than hierarchical promotions.

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