Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Descripción
Location: Remote
Responsibilities:
Strong customer service skills and the ability to deal with all types of customer service requests related to IT.
Ability to effectively interact with a diverse user base
Learn the following infrastructure support components
PPG standard hardware, tools & utilities
Server operating systems, tools & utilities
IT networks and voice services
IT security and Disaster recovery
Process control and monitoring
Develop effective troubleshooting skills
Good technical knowledge and ability to express complex technical concepts in terms that are understandable to the business
Networks with other PPG Analysts to understand how IT solutions are deployed in other areas to solve business problems.
Requirements:
A four year degree or higher in Information Systems Management, Computer Science, Engineering, Chemistry, a related discipline or equivalent experience is desired.
1-2 years of IT customer service or a related discipline experience.
Analytical and conceptual skills
Strong oral and written communication skills
Must have a strong systems and process orientation
Must be comfortable working remotely and lack of face to face time with colleagues and managers
Los rangos salariales y beneficios de PPG pueden variar según la ubicación, lo que nos permite compensar a los empleados de manera competitiva en diferentes mercados geográficos. PPG considera varios factores al tomar decisiones sobre compensación, que incluyen entre otros, conjuntos de habilidades, experiencia y capacitación, calificaciones y educación, licencias y certificaciones, y otras necesidades de la organización. También pueden aplicarse otros incentivos.
Nuestros programas de beneficios para empleados están diseñados para apoyar la salud y el bienestar de nuestros empleados. La cobertura y los beneficios del seguro se ajustarán a los términos y condiciones de los planes aplicables y de los documentos rectores asociados al plan.
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday – everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.