About Us:

Ventes Mexico has partnered with the premier golf and recreational vehicle company in Mexico. We're dedicated to putting the customer first, offering high-quality products that blend style with functionality. We provide comprehensive services including sales, rentals, and maintenance to ensure carts and vehicles are always ready to roll. We are hiring for a new coordinator to join our team to support different activities in our growing business. We are hiring for one of two roles - Administrative Coordinator or Rental and Sales Coordinator.

Responsibilities:

• Build and maintain strong relationships with key clients, stakeholders, and your team by understanding their needs and providing tailored solutions.
• Understand and track equipment inventory and utilization, logistics for deliveries and pickups, including scheduling, routing, and ensuring timely arrivals.
• Coordinate regular inspections and repairs of rental equipment to ensure safety and quality standards are met.
• Oversee the assembly process of golf carts, including coordinating parts delivery, managing the quality control process, and sending the customers final sales packages.
• Respond to customer inquiries in a timely manner and provide quotations, support to resolve issues or concerns.
• Process rental and sales agreements, purchase orders, invoices, and other documentation as required.
• Collaborate to identify sales opportunities and promote our offering to new and existing clients.
• Monitor sales performance metrics and generate reports for management review.
• Stay up-to-date on industry trends, market developments, and competitor activities.
• Report performance metrics including to track progress and identify areas for improvement.

Important Skills:

• Customer first approach to every activity undertaken in your role.
• Must have strong customer service, communication, and organizational skills.
• Must be flexible to changing priorities (i.e. if you have a full schedule, but our largest customer needs urgent service now, prioritize appropriately).
• Work independently to achieve company goals and objectives with input from appropriate stakeholders to be sure your portfolio is exceeding expectations.
• Strong communication skills, multitask and prioritize tasks in a fast-paced environment.
• Proficiency with an Enterprise Resource Program (ERP) -Odoo, renal software (Rentall) and Microsoft Office suite software.
• Must speak English and Spanish.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a relevant field.
• 2+ years of experience in a sales / rental support or coordination role.

Hours:

• Monday to Saturday 8:00-4:00 pm.
• Flexibility to work overtime when required to support the business.
• On call for emergency request afterhours when requested (WhatsApp, Phone, Email, etc.).

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for career growth and development within the company.
• Standard benefits as required by law.
• Dynamic and collaborative work environment with a diverse team.
• Supportive and collaborative work environment with a focus on teamwork and excellence.