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Hace 4 días
Operations Manager (Call Center)
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Sobre el empleo
Detalles
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PresencialDescripción
At Alorica, we only do one thing – make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands – the ones you love and use every day!
Our team spans hundreds of locations around the globe, with over a hundred thousand awesome employees…and you could be the next one!
Summary
Performs extensive levels of managing operational performance against client requirements. Responsible for influencing departmental strategy and managing the daily operations of the department business area by anticipating, guiding the development of, and implementing required systems, procedures, and programs to consistently meet quality, productivity, and customer satisfaction.
Key responsibilities
Qualifications & Requirements
ID: 19296834