Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Descripción
Oracle Applications Service Excellence (ASE) was created to ensure a delightful customer experience across our entire SaaS portfolio while guiding our customers through their cloud business transformation. We deliver four quarterly updates per year, with hundreds of new features in each release, showcasing our commitment to continuous innovation. By combining Development, Operations, and Support into one organization, we have changed the mindset from traditional software delivery into a truly Customer-Centric culture. This further strengthened our reputation of delivering quality products and services that customers love and why Oracle is consistently positioned as a dominant Leader in numerous Gartner® Magic Quadrants™.
As Senior Director you will be accountable for meeting the strategic, operational performance, quality and budgetary objectives set for the entire business unit, while assuring the highest level of customer satisfaction. You will work closely with senior managers and other directors to ensure proper utilization and performance goals are met, while being accountable for overall organization success. Your role will also include a strategic planning function for the regional organization, while ensuring the implementation of operational policies through subordinate managers and interacting with executive management to influence policy.
Career Level - M5
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer