Content Moderator – Gaming Industry

Who we are:

Apex Systems is a leading professional services organization focused on providing solutions with real business value. We provide a customer-focused approach to building authentic partnerships with our clients.

What we look for:

We are seeking Gaming Content Moderators to oversee discussion board content within a well-known online video game. This role will be instrumental in catching sensitive, inappropriate and/or lewd content, threats, violence and/or any other content prohibited by the game. The ideal candidates have prior experience being exposed to highly graphic content.

Location:

Ricardo Margain 575, Corporativo Santa Engracia Torre D,

San Pedro Garza Garcia, NL, 66267

Responsibilities:

? Review content to determine community guidelines are met while upholding a high standard of accuracy and quality

? Content moderation types include Image, Text, Video, Audio, and 3D experiences

? Maintain a high level of compliance and confidentiality standards

? Frequently review training material to remain current and knowledgeable on workflow changes, operational guidelines, and policy updates

? Comply with the performance indicators or parameters defined by operational goals

? Review sensitive content including the reporting and handling of inappropriate material

Qualifications:

? Ability to handle large amounts of user generated content

? Ability to deal with sensitive situations and malicious content online

? Ability to be objective instead of subjective

? Excellent communication skills and ability to work in a team

? Critical thinking and investigative skills

? Ability to quickly adapt and adjust priorities as new projects and processes come online

? Strong written and verbal communication

? Computer skills including comprehensive experience with word processing, spreadsheet, and slide deck software (ideally in Google Workspace)

Preferred Qualifications:

? Experience in Trust and Safety field (Or equivalent experience in Moderation or Support)

? Knowledge of the gaming industry, social media industry, or any combination thereof

? Understanding of social media content creation and the impacts it can have

? Stays up to date with online trends and popular culture

? While no specific degree is required, degrees related to psychology, communications, or investigations have been found to be helpful