*Act as contact with the client in terms of prices, specifications of the products, warranty services and programming.
*It solves all the concerns of the clients by means of the investigations and the coordination with the correlative departments to obtain solutions
*Coordinate returned products for change
*Prepares the required reports and prepared general correspondence
*Comply with established procedures and organization's policies
3 years experience in customer service automotive
Experience with SAP, ORACLE or similar