Joining the TUI Destination Services Team as an airport rep, you`ll put our guests at the heart of our business and create smiles by delivering unforgettable holiday experiences.
TUI Group is the world's number one integrated tourism business. We continue to build an international team within TUI Destination Services that will deliver consistent service to every single customer. Joining us will provide the opportunity to grow your travel career and be part of an exciting multi-cultural team.
What you will be doing:
As an airport rep, you will be on the front line serving our guests by giving them all the information they need to start or finish their holiday from groups of 2 to 50 people with would class service, assisting with the guest's bags, organizing their onward transportation and fixing any issues on the way. Within your role, you`ll ensure that you are always visible for our guests at the airport and give excellent guest experience throughout their journey with us. You`ll ensure that every guest gets quickly through the check-in process at departure and check the availability of welcome packages upon arrival
What we are looking for:
? An individual passionate about service
? Ability to manage multiple tasks and solve guests problems on the spot.
? Flexible working hours to support our guests on a shift Patten of afternoon, evenings and night shifts.
? Speaks German , English and other European languages would be a plus (French, Dutch and Polish)
? A culturally intelligent individual who enjoys working in an international environment
? Excellent communication skills