Categoría:Tecnologías de la Información - Sistemas
Subcategoría: Soporte técnico
Educación mínima requerida: Técnico
Detalles
Contratación:
Permanente
Horario:
Tiempo completo
Espacio de trabajo:
Presencial
Descripción
Be a part of Stefanini!
At Stefanini we are more than 30,000 geniuses, connected from more than 40 countries, we co-create a better future.
¡Apply Onsite Tech Support Engineer!
Requirements:
3 years of experience providing on-site operational technical support for incident resolution and request fulfillment.
Use remote support tools such as TeamViewer and AnyDesk.
Identify user needs and proactively propose improvements.
Assist in monitoring operational site conditions (e.g., connectivity issues, power supply, coverage).
Provide service with a positive attitude, sense of urgency, and user experience focus.
Intermedaiate English (spoken and written).
Essential Duties and Responsibilities:
Provide on-site operational technical support for incident resolution and request fulfillment.
Diagnose and perform preventive and corrective maintenance on hardware (e.g., memory replacement, display changes).
Install and configure operating systems, software, networks, and peripherals.
Configure and support mobile devices (iOS and Android), including VPN.
Manage users in Active Directory (creation, modification, deletion).
Administer and track tickets through SharePoint.
Use remote support tools such as TeamViewer and AnyDesk.
Identify user needs and propose improvements proactively.
Assist in monitoring operational site conditions (e.g., connectivity issues, power supply, coverage).
Deliver service with a positive attitude, sense of urgency, and focus on user experience
What's in for you?
On site Model (Coyoacán, CDMX)
Training Path
Life insurance
Punctuality bonus
Grocery vouchers
Restaurant vouchers
Legal benefits + Profit sharing (PTU)
Learning and Mentoring platforms
Discounts at language schools
Gym discount
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.